Privacy Policy

Last updated: January 9, 2026

This Privacy Policy describes how CREAI Digital Marketing LLP collects, uses, stores, and protects your information when you use our website and services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with the first letter capitalized have meanings defined under the conditions below. These definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Company means CREAI Digital Marketing LLP, F04, Chaithanya Samarth, Budigere Cross, Bangalore 560049, India.

Website means the CREAI website accessible at https://creaidm.com/

Service refers to the Website and any related digital marketing, communication, enquiry, or support services offered by CREAI through the Website.

Personal Data means any information that relates to an identified or identifiable individual.

Usage Data means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Cookies are small files placed on your device that help improve website functionality, analytics, and user experience.

Device means any device that can access the Service, such as a computer, mobile phone, or tablet.

Service Provider means any third party company or individual who processes data on behalf of the Company to support website operation, analytics, communication, or related services.

You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Full name

• Email address

• Phone number

• Company name

• Any details submitted through contact forms, enquiry forms, quote requests, or similar communication

Usage Data

Usage Data is collected automatically when using the Service.

This may include information such as:

• IP address

• Browser type and browser version

• Pages visited on our website

• Time and date of your visit

• Time spent on pages

• Device identifiers

• Operating system and browser information

• Referring pages and diagnostic data

When you access the Service through a mobile device, we may also collect certain information automatically, including the type of mobile device you use, unique mobile device ID, operating system, browser type, and similar technical data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our website and improve user experience.

These technologies may include:

• Browser Cookies
  Small files stored on your device. You can instruct your browser to refuse cookies, but some parts of the website may not function properly if cookies are disabled.

• Web Beacons, Tags, and Scripts
  These may be used to help us understand website traffic, user interaction, campaign performance, and system integrity.

We may use the following types of cookies:

Necessary Cookies

These are essential for the operation of the website and enable core functions such as page navigation and security.

Functional Cookies

These allow the website to remember your preferences and improve your overall experience.

Analytics Cookies

These help us understand how users interact with the website so we can improve performance and usability.

Marketing Cookies

These may be used to track visitors across websites in order to deliver more relevant advertising and campaign insights.

How We Use Your Personal Data

CREAI may use your Personal Data for the following purposes:

• To provide, operate, and maintain our website and services

• To respond to your enquiries, quote requests, or service related communications

• To contact you by email, phone, WhatsApp, or other communication channels where appropriate

• To manage leads, proposals, and potential client engagement

• To improve website performance, user experience, content, and marketing effectiveness

• To send updates, service information, marketing communications, or promotional content where permitted by law

• To monitor usage trends and evaluate digital campaign or website performance

• To protect the security and integrity of the website

• To comply with legal obligations or enforce our rights

Sharing of Your Personal Data

We may share your information in the following situations:

With Service Providers

We may share your information with third party vendors or service providers who assist in website hosting, analytics, lead management, communication tools, or technical support.

With Business Partners

We may share your information with trusted business partners where relevant to service delivery, collaboration, or business operations.

For Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal or regulatory requests.

For Business Transfers

If CREAI is involved in a merger, acquisition, restructuring, or transfer of business assets, your data may be transferred as part of that process.

With Your Consent

We may disclose your information for any other purpose with your consent.

Retention of Your Personal Data

We retain Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including for legal, accounting, operational, or business requirements.

Usage Data is generally retained for a shorter period unless it is required for security, analytics, or legal compliance purposes.

Transfer of Your Personal Data

Your information may be processed at our operating offices or by service providers working with us in locations where data protection laws may differ from those in your jurisdiction.

By submitting your information, you agree to such transfer, storage, and processing. We take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

Security of Your Personal Data

We take reasonable and appropriate measures to protect your Personal Data from unauthorized access, misuse, loss, disclosure, or alteration.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on the applicable laws in your jurisdiction, you may have the right to:

• Request access to the Personal Data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your Personal Data, subject to legal or business requirements

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact details below.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect Personal Data from children.

If you believe that a child has provided us with Personal Data, please contact us so we can take appropriate steps to remove such information.

Links to Other Websites

Our website may contain links to third party websites or services that are not operated by CREAI. We are not responsible for the content, privacy policies, or practices of any third party websites.

We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

You are advised to review this Privacy Policy periodically to stay informed of any updates.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

CREAI Digital Marketing LLP
F04, Chaithanya Samarth, Budigere Cross, Bangalore 560049, India
Email: [email protected]
Website: https://creaidm.com/